Terms of Service

Last updated: May 14, 2026  |  Effective date: May 14, 2026

Please read these Terms of Service ("Terms") carefully before using the website at ninov.io or any services offered by ninovio LLC ("we," "us," or "our"). By accessing or using our site or services you agree to be bound by these Terms. If you do not agree, do not use our services.

1. Acceptance of Terms

By accessing ninov.io or purchasing any product or service from us, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and accept these Terms in full. These Terms apply to all visitors, users, and customers.

2. Description of Services

ninovio LLC provides lemonade and ice cream sold at neighborhood stands; planned digital products including custom-designed t-shirts and graphics; and future AI-powered tools and services. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Account Terms

If our services require an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your credentials and accept responsibility for all activity under your account
• Notify us immediately of any unauthorized use of your account
• Not share your account credentials with any third party

We may suspend or terminate accounts that violate these Terms or that have been inactive for an extended period, with reasonable prior notice where practicable.

4. Payment Terms

Prices are displayed on the site and are subject to change with notice. All prices are in US Dollars (USD) unless otherwise stated.

Payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. By providing payment information you authorize us to charge the applicable amount through Stripe. We do not store your full payment card details on our servers.

• Payment is due at the time of purchase unless otherwise agreed in writing.
• All sales are subject to our Refund & Cancellation Policy.
• You are responsible for all taxes and duties imposed by your jurisdiction.

5. Refunds and Cancellations

Our refund and cancellation terms are governed by our Refund & Cancellation Policy, incorporated into these Terms by reference. Please review it before purchasing.

6. Prohibited Uses

You agree not to use our services to:

• Violate any applicable federal, state, local, or international law or regulation
• Infringe the intellectual property rights of any party
• Transmit unsolicited commercial communications (spam)
• Introduce malicious code, viruses, or disruptive software of any kind
• Gain unauthorized access to any computer systems or networks
• Impersonate any person or entity, or misrepresent your affiliation
• Collect personal information about other users without their explicit consent
• Use our services for any fraudulent, harmful, or deceptive purpose
• Resell or sublicense our services without our express written permission

We reserve the right to terminate your access immediately and without notice for any prohibited use.

7. Intellectual Property

All content on ninov.io — including text, graphics, logos, software, and other materials — is owned by or licensed to ninovio LLC and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any content without our prior written consent.

If you submit content to us (e.g., via forms or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content solely as necessary to operate our services. You retain ownership of content you submit.

8. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NINOVIO LLC AND ITS OPERATORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION — ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY EVENT, OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE THOUSAND US DOLLARS ($1,000).

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability, so portions of the above may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless ninovio LLC and its operators, employees, agents, and suppliers from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of the rights of any third party.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law provisions. Any dispute shall be resolved exclusively in the state or federal courts located in Prince William County, Virginia, and you consent to personal jurisdiction in those courts.

Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach thereof that cannot be resolved informally shall be settled by binding arbitration administered by JAMS or the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Arbitration shall be conducted in Prince William County, Virginia. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You waive your right to participate in a class action lawsuit or class-wide arbitration. Nothing in this clause prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

12. Changes to These Terms

We may update these Terms from time to time and will post the revised version on this page with a new "Last updated" date. For material changes we will provide additional notice. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force.

14. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and ninovio LLC regarding your use of our services.

15. Contact

ninovio LLC
9920 Wellington Road, Manassas, VA 20110
571-778-0122  |  [email protected]